Thanks for your interest in The Maternity Market. Below you will find details on website terms of use, payment terms, security policy and privacy policy. By using our website, you agree to comply with the following terms, conditions and policies. 

This Website (www.thematernitymarket.com.au) is owned and operated by The Maternity Market Ltd. The Maternity Market brand and company is wholly Australian-owned. The pages on this website contain information about products available in Australia.

 

Website terms of use

The following terms and conditions are valid between you and THE MATERNITY MARKET PTY LTD (ACN 638 606 765) (may be referred to as “TMM”, “us”, “we” and “our”) and apply to all use of this Website, including orders.

• Your use of this website and any dispute arising out of such use of the website is subject to the governing laws of Australia.
• The content of the pages of this website is for your general information and use only. We reserve the right to change any information or functionality on this Website by updating this Website at any time without notice, including product descriptions, prices and other Website Content.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All products sold on this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• We take full responsibility for the transactions which are made on our platform. This includes refunds, cancellations, and chargebacks.
• In the event of a dispute arising between you and TMM, we will provide dispute management and will take responsibility for finding a resolution. If this dispute involves the products of a third party, the third party will be included in the resolution of the dispute, but communication will be through TMM.

SMS terms of use

By consenting to our SMS marketing in the checkout and initialising a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at support@thematernitymarket.com.au for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honouring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. 

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

 

Payment terms

Unless otherwise agreed in writing, you must pay for all products on or prior to The Maternity Market dispatching the products for delivery.

Finalising an order constitutes your intention and offer to enter into a contract, where we will provide you with the products you have ordered in exchange for your payment of the total amount listed upon checkout. A contract is not formed until we have approved your payment and you receive an email from us confirming that your order is being processed.

Amounts stated on this Website include GST. The Maternity Market will provide you with a tax invoice upon completion of your order, outlining the taxable supply by The Maternity Market.

In the event of an error or inaccuracy in the price at which your order was purchased (including shipping prices), we will attempt to contact you and inform you of this as soon as possible. You will then have the option of purchasing your order at the correct price, or cancelling your order. If you choose to cancel your order and payment has already been debited, the full amount will be credited back to your original method of payment.

The Maternity Market reserves the right to charge credit card surcharges in the event that payments are made using a credit, debit or charge card (including Visa, MasterCard, American Express or Diners Club).

The Maternity Market may use third-party payment providers, including PayPal and Afterpay to collect payments for products. The processing of payments by the Payment Provider will be, in addition to these Terms and subject to the terms, conditions and privacy policies of the Payment Provider. We are not liable for the security or performance of the Payment Provider.  We reserve the right to correct, or to instruct our Payment Provider to correct, any errors or mistakes in collecting your payment.

Security policy

The Maternity Market takes all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form.

We do not store credit card information, we securely submit credit card information to our bank for processing.

Our website platform, Shopify is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards:

• Maintain a secure network
• Maintain a vulnerability management program
• Regularly monitor and test networks
• Protect cardholder data
• Implement strong access control measures
• Maintain an information security policy

This compliance is extended to all online stores powered by Shopify.

Contacting us

You can contact us by email at support@thematernitymarket.com.au

Changes to this policy

From time to time, our policies will be reviewed and may be revised. We reserve the right to change our Privacy Policy at any time and notify you by posting an updated version of the policy on our website.

By using our site, you consent to our Terms of Service, Terms and conditions of website use, payment terms, security policy and privacy policy.

If you have any queries about any of our policies under our Terms of Service please contact us at  support@thematernitymarket.com.au.