Black Friday Shipping Update
Please note that due to Black Friday, Christmas and stock demands that shipping may be delayed. Please allow for 2 weeks from date of purchase for packing and posting. Orders placed over the Black Friday / Cyber Monday period will likely be posted around mid-December. You will receive a shipping confirmation email when your order has been shipped.
Shipping Policy
Here are some really interesting dot points about our shipping:
- We are located in Sydney, NSW.
- Our shipping is a flat-rate of $9.99 and free for orders over $130. This is valid for Australian orders only.
- We will pack your order within one business day of payment received.
- Your order will be shipped within one business day of being packed.
- You should receive your package within 5 business days, depending on where you live.
- You will receive an order confirmation, shipping confirmation and a tracking number for your package.
- In exceptional circumstances (Christmas) please be aware that there may be delays in packing and shipping. Please order with enough time in advance for this and please be patient, we promise we are doing the best we can.
- Your package will be delivered to the address you provide. Once we have posted your package, we accept no responsibility for any delay, damage, theft or destruction of goods caused by the third-party deliverer or other party. However, we will endeavor to find a solution if any of the above issues arise.
International shipping
International shipping is available and costs are calculated at checkout. Please ensure to include your phone number as this is needed for declarations.
If you have any questions you can contact us at support@thematernitymarket.com.au
